dewapg.com Casino & Sportsbook Data Care

This page describes what we collect when you use dewapg.com and how we keep that data protected. We collect personal information only to operate your account, process deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties. We use encryption and standard security practices to safeguard information transmitted to our servers.

Our privacy practices apply to members in all jurisdictions where dewapg.com operates, including those accessing our platform from Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about how we handle your data or wish to request access to or deletion of your personal information, contact our support team. We respond to data requests within a standard timeframe.

This policy was last updated in 2026. We may update it as our practices evolve. We will notify you of material changes by posting the updated policy on dewapg.com.

Information We Collect on dewapg.com

When you create an account on dewapg.com, we collect: email address, password, full legal name, date of birth, phone number, and residential address. You provide this information directly during sign-up and account verification.

We also request identity documents (government-issued photo ID and proof of address) to verify your account. We scan and store images of these documents securely. We do not store the full contents indefinitely—once verification is complete, we retain only the verification confirmation, not the original images, unless required by law to keep records.

When you use dewapg.com, we collect: transaction history (deposits, withdrawals, bets placed, winnings, cashback earned), login timestamps, IP address, browser type, and device information. We collect this data automatically via server logs and cookies. This information helps us detect fraud, understand usage patterns, and improve platform performance.

We do not collect unnecessary personal data

We only ask for information required to operate your account, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and comply with verification regulations. We do not request sensitive health data, family details, or biometric information beyond what government ID provides.

How We Use Your Data on dewapg.com

We use your email and password to manage your account access and send you important notifications (verification confirmations, deposit receipts, withdrawal confirmations, promotion updates). We use your personal name, date of birth, and address to verify your identity and comply with regulatory checks required by the jurisdictions where dewapg.com operates.

We use transaction history to: settle your bets, calculate and credit weekly cashback, track VIP tier progression, and prevent fraud or unauthorized access. We use IP address and device information to detect suspicious login attempts and suspicious patterns that might indicate account compromise.

We use aggregate, anonymized usage data (not linked to you personally) to improve platform performance, understand which games and sports markets are most popular, and optimize our service. This analytics work does not identify individuals.

Third-Party Data Processors and Sharing

We share your payment information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to process your deposits and withdrawals. These processors handle payment data according to their own privacy policies and security standards. We do not provide them access to your betting history or other dewapg.com account details beyond what is necessary to complete a transaction.

We may share personal information with third parties if required by law, court order, or government authority. We comply with legal requests but do not voluntarily sell or share your data with marketing companies, advertisers, or data brokers. If you request a download of your data, we provide it in a standard format within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on dewapg.com to remember your login status, save your preferences, and track your session activity. Cookies are small text files stored on your device. They help us recognize returning members and prevent you from needing to log in repeatedly.

We use two types of cookies: (1) session cookies, which expire when you close your browser; (2) persistent cookies, which remain on your device and may expire after months or years. You can delete cookies from your browser settings, but this may affect your ability to use dewapg.com. We do not use third-party advertising cookies—we do not track you across other websites.

Data Storage and International Transfer

We store account data on servers managed by our hosting provider. Our servers may be located outside your jurisdiction. By using dewapg.com, you acknowledge that your data may be processed and stored internationally. We apply the same security standards to data storage regardless of server location.

We do not guarantee that data stored on servers outside your country receives the same legal protection as data stored domestically. However, we encrypt data in transit and at rest, and we apply access controls to limit who can view personal information.

Data Retention and Deletion

We retain account data for as long as your account is active. If you request account closure, we keep transaction records (deposits, withdrawals, bets) for a minimum period to comply with financial reporting requirements and fraud prevention. Personal details (name, address, ID images) are deleted or anonymized after account closure, unless we are required by law to retain them.

You can request deletion of your personal data by contacting our support team. We will honor deletion requests except where legal or financial obligations require us to keep records. For example, we may need to retain transaction records for a certain period to handle disputes or tax compliance.

Your rights regarding your data

  • You can request access to all personal data we hold about you.
  • You can request correction of inaccurate information.
  • You can request deletion, except where we are required to retain records by law.
  • You can object to certain uses of your data (e.g., analytics or promotional emails).
  • You can request a data export in a standard format.

Security Measures on dewapg.com

We use HTTPS (encrypted transmission) for all connections to dewapg.com. We apply industry-standard encryption to store sensitive data such as payment information and password hashes. We do not store credit card numbers; payment details are handled by payment processors and never stored on our servers.

We limit employee access to personal data to those with a legitimate business need. Our staff undergo data-protection training. We maintain audit logs to track who accesses personal information. We test our security systems regularly and respond to any suspected breaches.

While we apply standard security practices, no online system is completely secure. If you suspect unauthorized access to your dewapg.com account, change your password immediately and contact support.

Contact Us About Your Privacy

If you have questions about how dewapg.com handles your data, wish to exercise a data right, or suspect a data breach, contact our support team via email or live chat. Provide your account email address and a clear description of your request. We respond to privacy inquiries within a standard timeframe.

We are committed to protecting your privacy on dewapg.com. Our privacy practices are designed to be transparent—we collect only what we need, use data only for stated purposes, and do not share it without your consent or legal requirement. If you do not agree with our privacy practices, you may request account closure and data deletion. Our services are available only where local law permits; if you reside in a jurisdiction where our privacy practices do not comply with local data-protection law, contact support to discuss your options.

This privacy policy is effective for all members on dewapg.com. We update it periodically as our practices evolve or as regulatory requirements change. Material changes will be posted on this page and announced via your account notification feed.